Crisis Hotlines
For When You Need A Little Extra Support
If you, or someone you know, is experiencing a crisis, visit your nearest hospital emergency or use any of the crisis helplines below.
If someone’s life is in immediate danger, please call 000.
National Crisis Numbers
Lifeline
Provides all Australians experiencing emotional distress with access to 24/7 confidential crisis support and suicide prevention services. Trained volunteers are ready to listen, provide support and referrals.
Call: 13 11 14
Text: 0477 131 114
Website: https://lifeline.org.auAvailable 24 hours, 7 days a week.
Suicide Call Back Service
Counselling support for anyone affected by suicide, including people at risk, carers and those bereaved by suicide. All staff are qualified professional counsellors, social workers or psychologists.
Call: 1300 659 467
Website: https://www.suicidecallbackservice.org.auAvailable 24 hours, 7 days a week.
Kids Helpline
Kids Helpline provides private and confidential counselling for young people aged 5–25 years.
Call: 1800 551 800
Website: https://kidshelpline.com.au
Email: counsellor@kidshelpline.com.auAvailable 24 hours, 7 days a week.
MensLine Australia
MensLine Australia is an information and referral service for men with emotional health, family and relationship concerns.
All staff are qualified professional counsellors, social workers or psychologists specialising in family and relationship issues, including relationship breakdown, separation and divorce, parenting, family violence, suicide prevention and emotional well-being.
Call: 1300 789 978
Website: https://mensline.org.auAvailable 24 hours, 7 days a week.
QLife
QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.
Call: 1800 184 527
Website: https://qlife.org.auAvailable 3pm to midnight (AEST), 7 days a week.
Beyond Blue
Beyond Blue provides information and support to help all Australians achieve their best possible mental health.
All calls and chats are one-on-one with a trained mental health professional, and completely confidential.
Call: 1300 224 636
Website: https://www.beyondblue.org.auAvailable 24 hours a day, 7 days a week.
Open Arms - Veterans & Families Counselling
Open Arms – Veterans & Families Counselling is Australia’s leading provider of mental health assessment and counselling for Australian veterans and their families.
Call: 1800 011 046
Website: https://www.openarms.gov.au/Available 24 hours a day, 7 days a week.
ADF All-hours Support Line (ASL)
The ASL is a confidential telephone service for Australian Defence Force (ADF) members and their families. The ASL is there to help access ADF or civilian mental health services, psychology, medical, social work, and chaplain services.
Call: 1800 628 036
Available 24 hours a day, 7 days a week.
National Alcohol and Other Drug Hotline
Call the National Alcohol and Other Drug Hotline for free and confidential advice about alcohol and other drugs.
Call: 1800 250 015
Available 24 hours a day, 7 days a week.
State Based Crisis Numbers
Crisis Assessment Treatment Teams (CATT)
A CATT is a group of people who work together and includes mental health professionals such as psychiatric nurses, social workers, psychiatrists and psychologists. Normally based in major hospitals, they are a team that provides immediate help during a mental health crisis.
ACT: 1800 629 354
NSW: 1800 011 511
NT: 1800 682 288
QLD: 1300 642 255
SA: 131 465
TAS: 1800 332 388
VIC: 1300 606 024
WA: 1800 676 822
Available 24 hours, 7 days a week.